Insurance Industry Town Hall

September 16, 2020

Our CAT Response 2020 Town Hall series continues our portrayal of a fictitious island and how a particular hotel was impacted by the recent hurricane. This blended hotel case study explores – from the standpoint of adjusting and claims accounting – both the common and unexpected challenges of managing hospitality disruption due to a hurricane event.

Watch this town hall to learn from our panelists' experience in claims accounting and adjusting for some of the major catastrophes in recent history (Katrina, Harvey, oil spills, 9/11, and claims related to social unrest in 2020), along with their extensive experience with high-rise and mid-rise hotels.

Topics covered include:

  • A brief discussion of policy, common forms and triggers for coverage
  • How ingress, egress, and contingent business interruption play into coverage
  • Common challenges forensic accountants and adjusters must address
  • Why some hotels actually make more money in the wake of a hurricane



Kaye D. Shelton

Kaye D. Shelton, CPA
Senior Vice President
Lowers Forensics International

Chris Van Rees

Chris Van Rees, AIC, AINS, AIS
National General Adjuster
Engle Martin & Associates

Megan Johnson

Megan Johnson
Vice President
Lowers Forensics International

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